--- title: "5 Star Review By Joel Craddock" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html" date: "2026-10-23T15:21:14+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - [ Toilet Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ Sump Pumps](https://henrietta.colintheplumberllc.com/henrietta-plumbers/sump-pump-henrietta.html) - [ Commercial Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ New Water Lines](https://henrietta.colintheplumberllc.com/henrietta-plumbers/new-water-line-henrietta.html "Trenchless Water Line Installation Henrietta | Trenchless Water Line Repairs Henrietta") - [ Water Quality Solutions](https://henrietta.colintheplumberllc.com/henrietta-plumbers/water-softeners-henrietta.html) - [ Accessibility Upgrades](https://henrietta.colintheplumberllc.com/henrietta-plumbers/accessibility-bathroom-remodel-henrietta.html) - [ Bathroom Remodeling](https://henrietta.colintheplumberllc.com/henrietta-plumbers/bathroom-renovations-henrietta.html) - [ Drains](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ Drains & Sewers ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/drain-sewer-cleaning-repairs-henrietta.html) - [ Trenchless Sewer Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Septic](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/septic-system-services-henrietta.html) - [ Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/repair-water-heater-henrietta.html) - [ Tankess Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ Why Colin](https://henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://henrietta.colintheplumberllc.com/henrietta-ny-plumbing-contractors.html) - [ Careers](https://henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/00/reviews-totals-google-00d47af0.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Henriettas' Award Winning Plumbing Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Henrietta - Award Winning Service - ![Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Henrietta*](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) [](#) [](#) 5 Star Review By Joel Craddock I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of old style faucets replaced (both with serious leaking issues and major corrosion) and two hose bibs done as well (one was leaking the other did not allow water to pass at all). Having always contractors come to make an estimate, Colin was there to not only look at the job but was prepared to do so too. That blew me out of the water right away as I have never experienced that level of service. Colin explained all that he had to do and replace to allow the nearly 100 year old pipes to work again. He was efficient, polite, professional, and even cleaned up after his work. I have already passed Colin's name and number on to a family member, who also has a few items to be replaced. - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Tim Kuhn ★★★★★ We have called Colin twice over the past few months. The first time was a leaking pipe by the water heater. After seeing the excellent work he does I called him when our main water shut off started... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13698-we-have-called-colin-twice-over-the-past-few-months-the-first-time-was.html) - [ Nancy Ockenden Ragus ★★★★★ Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of h... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html) - [ Samuel P ★★★★★ Colin and Nick helped me out so much with a plumbing service! Colin was very helpful in letting me explain my unique plumbing situation, and was able to stay in contact with me throughout the next ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13755-colin-and-nick-helped-me-out-so-much-with-a-plumbing-service-colin-was.html) - [ Kevin Rhoney ★★★★★ Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) - [ Mike Munier ★★★★★ Nick from Collin the plumber came out very fast (same day), was extremely professional and did and an amazing job! He had the job fixed within minutes. Was super kind and would definitely recommend... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13776-nick-from-collin-the-plumber-came-out-very-fast-same-day-was-extremely-professional.html) - [ jmine170 ★★★★★ We had no hot water. He was able to fix the intake piping size of my tankless water heater and fix a leak in the water pipe the same day that I called! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13667-we-had-no-hot-water-he-was-able-to-fix-the-intake-piping-size.html) - [ Jesse Palermo ★★★★★ Colin and his team are fast, clean and professional. Highly recommend for jobs big and small. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13789-colin-and-his-team-are-fast-clean-and-professional-highly-recommend-for-jobs-big.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Jennifer Miller ★★★★★ We just moved into a new house and had several plumbing issues to fix. Leaky shower faucet, toilets both needing repairs, pressure valve leaking etc. Colin responded quickly and set us up with an a... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13719-we-just-moved-into-a-new-house-and-had-several-plumbing-issues-to-fix.html) - [ Tom Savidge ★★★★★ I've been using Colin the Plumber for years and have always had good results. I had to call again today because the upstairs apartment's sink in my duplex was backing up into the downstairs kitchen... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13799-ive-been-using-colin-the-plumber-for-years-and-have-always-had-good-results.html) - [ jeddy tranquill ★★★★★ I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13825-i-n-46-years-of-owning-this-property-i-have-never-witnessed-a-man.html) - [ Kay ★★★★★ Pleasant, professional and they do good work. Nothing more need be said. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13824-pleasant-professional-and-they-do-good-work-nothing-more-need-be-said.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Joel Craddock", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of old style faucets replaced (both with serious leaking issues and major corrosion) and two hose bibs done as well (one was leaking the other did not allow water to pass at all). Having always contractors come to make an estimate, Colin was there to not only look at the job but was prepared to do so too. That blew me out of the water right away as I have never experienced that level of service. Colin explained all that he had to do and replace to allow the nearly 100 year old pipes to work again. He was efficient, polite, professional, and even cleaned up after his work. I have already passed Colin's name and number on to a family member, who also has a few items to be replaced.", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html", "datePublished": "2022-10-29T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Joel Craddock", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```