--- title: "5 Star Review By John Criswell" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" date: "2026-10-23T16:25:53+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - 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We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber. - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13680-i-came-home-recently-to-find-water-pouring-through-my-kitchen-light-fixture-from.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Denise Gerken ★★★★★ Colin was prompt to reply to my initial inquiry, prompt to complete the job and did the job well!! He is very professional and knowledgeable not to mention very fair with cost. I will use him again... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Dick Menke ★★★★★ Came on time, looked at job, gave me a quote and accomplished it quickly. Good experience. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13728-came-on-time-looked-at-job-gave-me-a-quote-and-accomplished-it-quickly.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Geoffrey Fasy ★★★★★ Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13831-colin-came-out-an-inspected-my-outside-drainage-system-he-tried-various-methods-and.html) - [ Chris Prince ★★★★★ Colin was friendly, knowledgeable and efficient! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13890-colin-was-friendly-knowledgeable-and-efficient.html) - [ Shane Thatcher Morissette ★★★★★ I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps th... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) - [ Bridget Nowak ★★★★★ Colin helped my parents with an emergency plumbing issue. He was so professional and calm and eager to help! My parents were so grateful and I am so glad to have given them this wonderful recommend... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13701-colin-helped-my-parents-with-an-emergency-plumbing-issue-he-was-so-professional-and.html) - [ Kay ★★★★★ Pleasant, professional and they do good work. Nothing more need be said. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13824-pleasant-professional-and-they-do-good-work-nothing-more-need-be-said.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Colleen Gleason ★★★★★ I had a clogged bathtub and sink drain (lots of hair in this house!), so I contacted Colin and was able to schedule quickly and easily. I had the pleasure of meeting Nick today, and he was very hel... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13774-i-had-a-clogged-bathtub-and-sink-drain-lots-of-hair-in-this-house.html) - [ Lisa Bell ★★★★★ We had such a great experience with Colin. He was the 3rd call I made today and the only one to call me back! Not only was he here promptly but he fixed everything in no time at all. Will definitel... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Maddie SeGuin ★★★★★ Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his cus... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) - [ Melissa Brown ★★★★★ Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta [ Click to view page in markdown format ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By John Criswell", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber.", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html", "datePublished": "2023-01-20T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "John Criswell", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```