--- title: "5 Star Review By Ken Koban" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html" date: "2026-10-23T15:21:15+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - 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My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will always recommend Colin to anyone. - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13709-colin-and-his-team-are-incredibly-nice-efficient-and-clean-with-their-work-hes.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Stephen Van Keuren ★★★★★ The water pipes at my house were making a cranking noise. I tried everything I could with standard water hammer troubleshoots, but nothing worked. I called Colin and he did an amazing and thorough ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13893-the-water-pipes-at-my-house-were-making-a-cranking-noise-i-tried-everything.html) - [ Gina Mazza ★★★★★ Colin is amazing! I was having serious water hammer issues for years and other plumbers could never help. He replaced the water regulator, changed out the water line and replaced/relocated my expan... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13883-colin-is-amazing-i-was-having-serious-water-hammer-issues-for-years-and-other.html) - [ Melissa Catalino ★★★★★ Great guy , great plumber, reasonable rates. We had strange roots deep into our pipes he was great and came within a few days and diagnosed and fixed the problem. He did his best to keep our cost d... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Terri Richardson ★★★★★ Highly recommend Colin. Called him Saturday and he replaced our water heater today. He was prompt, fair pricing, super nice, and left the area cleaner than he found it. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13897-highly-recommend-colin-called-him-saturday-and-he-replaced-our-water-heater-today-he.html) - [ Jennifer Bradt ★★★★★ Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring famil... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html) - [ Jesse Palermo ★★★★★ Colin and his team are fast, clean and professional. Highly recommend for jobs big and small. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13789-colin-and-his-team-are-fast-clean-and-professional-highly-recommend-for-jobs-big.html) - [ Dave Pomeroy ★★★★★ Colin is a very dependable, skilled, prompt, patient and pleasant professional. I would use Colin again and recommend him to others. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13861-colin-is-a-very-dependable-skilled-prompt-patient-and-pleasant-professional-i-would-use.html) - [ John Criswell ★★★★★ Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, exp... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta [ Click to view page in markdown format ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Ken Koban", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will always recommend Colin to anyone.", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html", "datePublished": "2023-06-06T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Ken Koban", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```