--- title: "5 Star Review By ImTol3y" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" date: "2026-10-23T15:19:59+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - [ Toilet Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ Sump Pumps](https://henrietta.colintheplumberllc.com/henrietta-plumbers/sump-pump-henrietta.html) - [ Commercial Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ New Water Lines](https://henrietta.colintheplumberllc.com/henrietta-plumbers/new-water-line-henrietta.html "Trenchless Water Line Installation Henrietta | Trenchless Water Line Repairs Henrietta") - [ Water Quality Solutions](https://henrietta.colintheplumberllc.com/henrietta-plumbers/water-softeners-henrietta.html) - [ Accessibility Upgrades](https://henrietta.colintheplumberllc.com/henrietta-plumbers/accessibility-bathroom-remodel-henrietta.html) - [ Bathroom Remodeling](https://henrietta.colintheplumberllc.com/henrietta-plumbers/bathroom-renovations-henrietta.html) - [ Drains](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ Drains & Sewers ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/drain-sewer-cleaning-repairs-henrietta.html) - [ Trenchless Sewer Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Septic](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/septic-system-services-henrietta.html) - [ Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/repair-water-heater-henrietta.html) - [ Tankess Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ Why Colin](https://henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://henrietta.colintheplumberllc.com/henrietta-ny-plumbing-contractors.html) - [ Careers](https://henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/00/reviews-totals-google-00d47af0.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Henriettas' Award Winning Plumbing Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Henrietta - Award Winning Service - ![Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Henrietta*](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) [](#) [](#) 5 Star Review By ImTol3y Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up! - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ John Deiure ★★★★★ I called Colin the plumber to address issues with my outdoor gutter drains being clogged. Not only did he arrive on time, but he professionally handled all my issues and now all drains are flowing ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13705-i-called-colin-the-plumber-to-address-issues-with-my-outdoor-gutter-drains-being.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ Amanda Roberts ★★★★★ Colin was fantastic. The day before Thanksgiving I was stressing because my garbage disposal was jammed He took his time and got it to work. He saved the day.. thank you. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13659-colin-was-fantastic-the-day-before-thanksgiving-i-was-stressing-because-my-garbage-disposal.html) - [ Lisa Bell ★★★★★ We had such a great experience with Colin. He was the 3rd call I made today and the only one to call me back! Not only was he here promptly but he fixed everything in no time at all. Will definitel... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [ Vincent Furia ★★★★★ Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13821-quick-and-professional-service-nick-informed-me-of-a-couple-options-to-go-with.html) - [ Daniel Cleveland ★★★★★ This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all j... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Tuan T. Tran ★★★★★ Called me and came within 20minutes! Assessed my situation left came back with parts and less than an hour problem solved!!! I could have been more happier!!! Best part is he gave me a discount, th... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13759-called-me-and-came-within-20minutes-assessed-my-situation-left-came-back-with-parts.html) - [ Spencer DeBeers ★★★★★ Colin is the best plumber around. He is quick, and picks up the phone to give great service right away. If you have any plumbing issues make sure to call Colin first. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13899-colin-is-the-best-plumber-around-he-is-quick-and-picks-up-the-phone.html) - [ John Zirbel ★★★★★ I needed a water line put in for a new refrigerator and Colin was very personable and had my line installed within a few days. He explained everything before starting and went over the finished job... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13747-i-needed-a-water-line-put-in-for-a-new-refrigerator-and-colin-was.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ Alison Baghdadi ★★★★★ Called and they showed up within an hour ! Fixed the problem super quick at an amazing price !! Best service in Henrietta! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13792-called-and-they-showed-up-within-an-hour--fixed-the-problem-super-quick.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta [ Click to view page in markdown format ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By ImTol3y", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up!", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html", "datePublished": "2023-07-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "ImTol3y", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```