--- title: "5 Star Review By Andrea Chamberlain" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" date: "2026-10-23T15:22:47+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - 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![New Water Heater Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Henrietta*](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - 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I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them! - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Natalie D'Angelo ★★★★★ Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was q... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13860-unfortunately-our-water-tank-had-stopped-working-and-of-course-being-3-days-before.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Theresa Ehrlich ★★★★★ John DiTullio and Adam did thorough work, were prompt, and had incredible personalities. I will definitely use then again! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13850-john-ditullio-and-adam-did-thorough-work-were-prompt-and-had-incredible-personalities-i.html) - [ Jonathan Lawton ★★★★★ Had a clog/backup in my basement. Colin came over quickly and cleared the blockage. Will certainly be calling Colin for anything plumbing related in the future. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13892-had-a-clogbackup-in-my-basement-colin-came-over-quickly-and-cleared-the-blockage.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Sarah Lott ★★★★★ I called to get a second estimate on some costly plumbing work and they came out within a couple of hours of my call, diagnosed my problem, and explained to me how to take care of it much cheaper a... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13790-i-called-to-get-a-second-estimate-on-some-costly-plumbing-work-and-they.html) - [ Shane Thatcher Morissette ★★★★★ I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps th... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) - [ Spencer D ★★★★★ Quick and easy, best prices around for a top tier service!! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13666-quick-and-easy-best-prices-around-for-a-top-tier-service.html) - [ David Sanchez ★★★★★ Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ Michelle Swider ★★★★★ Colin and his team were great! Excellent work and easy to work with. 10/10 ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13822-colin-and-his-team-were-great-excellent-work-and-easy-to-work-with-1010.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ sol alicea ★★★★★ Nick came in a timely manner. Very knowledgeable and professional. Reasonable in pricing. Today was my estimate and looking forward to do business with him. Great customer service. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13731-nick-came-in-a-timely-manner-very-knowledgeable-and-professional-reasonable-in-pricing-today.html) - [ Tyler Goodwin ★★★★★ The amazing work speaks for itself, but more importantly he is a great guy. Could not recommend him enough. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13713-the-amazing-work-speaks-for-itself-but-more-importantly-he-is-a-great-guy.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Andrea Chamberlain", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My hot water heater decided to give up the ghost on New Year's Eve (on a Sunday, no less). 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I am a total fan and highly recommend them!", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html", "datePublished": "2024-03-22T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Andrea Chamberlain", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```