--- title: "5 Star Review By Michael M" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html" date: "2026-10-23T15:19:00+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - [ Toilet Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - 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The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the city involved. In these situations the homeowner is in between the plumber & city, potentially facing very expensive repairs. I spoke with Colin.. the following day he showed up personally with two plumbers to show city workers exactly what his plumber had encountered. In the face of this demonstration the city then took action. Everything happened pretty much how Colin & his team figured it would. He obviously cares an awful lot about his reputation and his customers.. highly recommended. - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13806-called-yesterday-and-he-came-today-found-the-problem-gave-me-an-estimate-and.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Joshua Burroughs ★★★★★ Colin was absolutely wonderful, expert at his craft super clean job!!! If you have any type of plumbing job I would 100% recommend him from a quick fix to a job like mine, basically building a bran... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13873-colin-was-absolutely-wonderful-expert-at-his-craft-super-clean-job-if-you-have.html) - [ Bruce Benson ★★★★★ Knowledgeable, fast, thorough, excellent service. Affordable pricing. Going to have him do other jobs soon. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13871-knowledgeable-fast-thorough-excellent-service-affordable-pricing-going-to-have-him-do-other-jobs.html) - [ Jonathan Meagher-Zayas ★★★★★ Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13838-colin-and-the-team-were-fantastic-great-communication-timely-service-and-a-job-well.html) - [ Spencer D ★★★★★ Quick and easy, best prices around for a top tier service!! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13666-quick-and-easy-best-prices-around-for-a-top-tier-service.html) - [ Helen Lombardo ★★★★★ Colin was excellent to work with. He was responsive, on time, neat, organized and explained the issue and what he did to resolve it. Professional and very kind. I highly recommend Colin the Plumber... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13690-colin-was-excellent-to-work-with-he-was-responsive-on-time-neat-organized-and.html) - [ Taylor Cornell ★★★★★ Great experience!! Had a plumbing emergency on a holiday weekend. They were more than happy to come out to diagnose and fix the issue! Thank you thank you Colin the Plumber for all your help! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13805-great-experience-had-a-plumbing-emergency-on-a-holiday-weekend-they-were-more-than.html) - [ Danielle Coppola ★★★★★ Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html) - [ Your Affordable Coach ★★★★★ Friendly, polite and professional! Thank you Colin, for being honest and trustworthy! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13798-friendly-polite-and-professional-thank-you-colin-for-being-honest-and-trustworthy.html) - [ Ben Boggs ★★★★★ Professional and responsive. Needed bath fixtures changed immediately and they were able to fit me into their schedule quickly. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13733-professional-and-responsive-needed-bath-fixtures-changed-immediately-and-they-were-able-to-fit.html) - [ Timothy Juda ★★★★★ Colin is my go-to guy for all my plumbing needs. From clogged drains, to repairs and renovation projects he is always my first call. His experience in the field is critical to me as a homeowner as ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13900-colin-is-my-go-to-guy-for-all-my-plumbing-needs-from-clogged-drains-.html) - [ Geoffrey Fasy ★★★★★ Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13831-colin-came-out-an-inspected-my-outside-drainage-system-he-tried-various-methods-and.html) - [ Tyler Goodwin ★★★★★ The amazing work speaks for itself, but more importantly he is a great guy. Could not recommend him enough. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13713-the-amazing-work-speaks-for-itself-but-more-importantly-he-is-a-great-guy.html) - [ Vincent Furia ★★★★★ Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13821-quick-and-professional-service-nick-informed-me-of-a-couple-options-to-go-with.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Razzle B ★★★★★ Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any fu... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13702-colin-installed-a-tankless-water-heater-did-piping-and-installed-new-outlet-for-water.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta [ Click to view page in markdown format ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Michael M", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the city involved. In these situations the homeowner is in between the plumber & city, potentially facing very expensive repairs. I spoke with Colin.. the following day he showed up personally with two plumbers to show city workers exactly what his plumber had encountered. In the face of this demonstration the city then took action. Everything happened pretty much how Colin & his team figured it would. He obviously cares an awful lot about his reputation and his customers.. highly recommended.", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html", "datePublished": "2024-05-19T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Michael M", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```