--- title: "5 Star Review By Sue Northrup" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html" date: "2026-10-23T15:17:39+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - [ Toilet Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ Sump Pumps](https://henrietta.colintheplumberllc.com/henrietta-plumbers/sump-pump-henrietta.html) - [ Commercial Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ New Water Lines](https://henrietta.colintheplumberllc.com/henrietta-plumbers/new-water-line-henrietta.html "Trenchless Water Line Installation Henrietta | Trenchless Water Line Repairs Henrietta") - [ Water Quality Solutions](https://henrietta.colintheplumberllc.com/henrietta-plumbers/water-softeners-henrietta.html) - [ Accessibility Upgrades](https://henrietta.colintheplumberllc.com/henrietta-plumbers/accessibility-bathroom-remodel-henrietta.html) - [ Bathroom Remodeling](https://henrietta.colintheplumberllc.com/henrietta-plumbers/bathroom-renovations-henrietta.html) - [ Drains](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ Drains & Sewers ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/drain-sewer-cleaning-repairs-henrietta.html) - [ Trenchless Sewer Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Septic](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/septic-system-services-henrietta.html) - [ Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/repair-water-heater-henrietta.html) - [ Tankess Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ Why Colin](https://henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://henrietta.colintheplumberllc.com/henrietta-ny-plumbing-contractors.html) - [ Careers](https://henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/00/reviews-totals-google-00d47af0.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Henriettas' Award Winning Plumbing Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Henrietta - Award Winning Service - ![Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Henrietta*](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) [](#) [](#) 5 Star Review By Sue Northrup Came quickly and was friendly and professional. Kept us informed each step. Would call them again. Thank you, Mark - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13836-great-service-with-very-knowledgeable-staff-ive-used-colin-several-times-and-the-work.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13834-had-a-problem-with-a-drain-wednesday-night-called-colin-the-plumber-thursday-morning.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ John Deiure ★★★★★ I called Colin the plumber to address issues with my outdoor gutter drains being clogged. Not only did he arrive on time, but he professionally handled all my issues and now all drains are flowing ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13705-i-called-colin-the-plumber-to-address-issues-with-my-outdoor-gutter-drains-being.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Mindy Bloom ★★★★★ A friend recommended Colin, and I am glad he did. Colin returned my call vey quickly. He is expedient, professional and personable. I will definitely call him with any future plumbing needs. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13868-a-friend-recommended-colin-and-i-am-glad-he-did--colin-returned-my.html) - [ Tammie J ★★★★★ They come out on time. I had a leak upstairs. They resolved my issue. I have used them for other issues. My issue is always resolved. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13819-they-come-out-on-time-i-had-a-leak-upstairs-they-resolved-my-issue.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ David S ★★★★★ I had a bathtub clog and did some research on who to use. My friends also used this service so I felt good about that. I went to the website, submitted a request for service and had a response to m... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13754-i-had-a-bathtub-clog-and-did-some-research-on-who-to-use-my.html) - [ Katie Gibble ★★★★★ Prompt service. Responsible and professional plumbers. Highly recommend! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13749-prompt-service-responsible-and-professional-plumbers-highly-recommend.html) - [ Nikki Butler ★★★★★ A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to d... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ James F ★★★★★ Colin was absolutely fantastic! He is exactly what you would want, professional, clean, courteous, and he gets the job done right. I would recommend Colin to anyone looking for reliable plumbing se... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13693-colin-was-absolutely-fantastic-he-is-exactly-what-you-would-want-professional-clean-courteous.html) - [ James Zelbacher ★★★★★ Super quick to respond. Great service! Colin has a streamlined process from appointment to payment. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13841-super-quick-to-respond-great-service-colin-has-a-streamlined-process-from-appointment-.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Sue Northrup", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Came quickly and was friendly and professional. Kept us informed each step. Would call them again. Thank you, Mark", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html", "datePublished": "2024-07-14T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Sue Northrup", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```