--- title: "5 Star Review By Chas Ingersoll" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" date: "2026-10-23T16:27:17+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://henrietta.colintheplumberllc.com/) - [ Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers.html) - [ Residential](https://henrietta.colintheplumberllc.com/henrietta-plumbers/residental-plumbing-henrietta.html) - [ Leaks and Repipes](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ Faucets & Sinks](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ Showers & Tubs](https://henrietta.colintheplumberllc.com/henrietta-plumbers/shower-plumbers-henrietta.html) - [ Toilet Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ Sump Pumps](https://henrietta.colintheplumberllc.com/henrietta-plumbers/sump-pump-henrietta.html) - [ Commercial Plumbing](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ New Water Lines](https://henrietta.colintheplumberllc.com/henrietta-plumbers/new-water-line-henrietta.html "Trenchless Water Line Installation Henrietta | Trenchless Water Line Repairs Henrietta") - [ Water Quality Solutions](https://henrietta.colintheplumberllc.com/henrietta-plumbers/water-softeners-henrietta.html) - [ Accessibility Upgrades](https://henrietta.colintheplumberllc.com/henrietta-plumbers/accessibility-bathroom-remodel-henrietta.html) - [ Bathroom Remodeling](https://henrietta.colintheplumberllc.com/henrietta-plumbers/bathroom-renovations-henrietta.html) - [ Drains](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ Drains & Sewers ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/drain-sewer-cleaning-repairs-henrietta.html) - [ Trenchless Sewer Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Septic](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/septic-system-services-henrietta.html) - [ Relining](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta/sewer-pipe-relining-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta.html) - [ Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/repair-water-heater-henrietta.html) - [ Tankess Water Heaters](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ Why Colin](https://henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://henrietta.colintheplumberllc.com/henrietta-ny-plumbing-contractors.html) - [ Careers](https://henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/00/reviews-totals-google-00d47af0.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Henriettas' Award Winning Plumbing Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Henrietta - Award Winning Service - ![Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Henrietta*](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Henrietta Plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) [](#) [](#) 5 Star Review By Chas Ingersoll Colin was polite and prompt. He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one. - [ Prev](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13884-gave-colin-a-call-and-30-minutes-later-he-was-at-my-house-helped.html) - [Next ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) [ Back to All Reviews ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Henrietta, call Colin The Plumber!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Henrietta plumbers](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Karin Gagliano ★★★★★ Colin picked up the phone! And when he did, he was so pleasant to speak with. Fixed my issue fast and was very helpful explaining everything. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13762-colin-picked-up-the-phone-and-when-he-did-he-was-so-pleasant-.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ william Feliciano ★★★★★ Installed water heater,they were great ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13735-installed-water-heaterthey-were-great.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ TAZAWARYA AHLA (HEBREW ZEL_EL) ★★★★★ Colin is a gentleman he provides great service with a great attitude. I'm a new homeowner and was in need of a plumber, Colin is now my go to Plumber. I would highly recommend you won't be disappoi... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13800-colin-is-a-gentleman-he-provides-great-service-with-a-great-attitude-im-.html) - [ Crystal Hernandez ★★★★★ It’s easy to make an appointment, and Mark was great. He was quick and honest with his assessment and had us back up in running in an hour. Thanks again! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13851-its-easy-to-make-an-appointment-and-mark-was-great-he-was-quick-and.html) - [ Andrew Cho ★★★★★ I recently called Colin The Plumber LLC to handle some plumbing issues across my rental properties, and I was thoroughly impressed! Colin is not only knowledgeable and proficient in his field, but ... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13797-i-recently-called-colin-the-plumber-llc-to-handle-some-plumbing-issues-across-my.html) - [ Gina Mazza ★★★★★ Colin is amazing! I was having serious water hammer issues for years and other plumbers could never help. He replaced the water regulator, changed out the water line and replaced/relocated my expan... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13883-colin-is-amazing-i-was-having-serious-water-hammer-issues-for-years-and-other.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Laurie Davis ★★★★★ Colin was professional and easy to work with. Got a job done for us quickly and reasonably priced. ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13872-colin-was-professional-and-easy-to-work-with-got-a-job-done-for-us.html) - [ Rebecca Gillett ★★★★★ Very friendly and professional! ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13891-very-friendly-and-professional.html) - [ Matthew Fletcher ★★★★★ We had two outdoor spigots that needed to be replaced, and Colin The Plumber LLC came through for us big time. He was fast, efficient, friendly, and first-rate. Next time we need a plumber, we’re c... ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13718-we-had-two-outdoor-spigots-that-needed-to-be-replaced-and-colin-the-plumber.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/toilet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://henrietta.colintheplumberllc.com/drain-cleaning-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/faucet-plumbers-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://henrietta.colintheplumberllc.com/water-heaters-henrietta/tankless-water-heater-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/commercial-plumbing-henrietta.html) - [ ![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://henrietta.colintheplumberllc.com/henrietta-plumbers/leak-detection-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Henrietta](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Henrietta [ Click to view page in markdown format ](https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Chas Ingersoll", "item": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was polite and prompt. He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one.", "url": "https://henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html", "datePublished": "2022-07-11T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Chas Ingersoll", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```